Versand

Shipping Policy

Thank you for shopping with us. Below you will find important information regarding our shipping process, delivery times, and order handling.

Order Processing

All orders are processed within 1–7 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.

Please note that during periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times vary depending on the destination country and shipping carrier.

  • United States: 7–15 business days
  • Canada: 7–18 business days
  • Europe: 7–15 business days
  • Australia & New Zealand: 7–18 business days
  • International Orders: 10–25 business days

Delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking updates may take a few days to appear depending on the carrier.

Delays

We are not responsible for delays caused by customs, weather conditions, carrier issues, or other circumstances beyond our control.

Incorrect Address

Customers are responsible for providing accurate shipping information. If an incorrect or incomplete address is provided, we may contact you for clarification, which could delay processing.

If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience an issue with your delivery, please contact the shipping carrier directly.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or duties imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding your shipment or order status, please contact our support team.